Hallmark: 26% increase in ROAS in 10 weeks

Famous across the globe for their wide range of cards, gifts and wrapping paper, Hallmark partnered with This is Unicorn to improve profitability and scale revenue across Amazon UK.

Unicorn supported this brand’s growth with our Amazon Advertising services across multiple categories within Hallmark’s catalogue, ranging from 3D cards, to Marvel & all the way to Star Wars, via Amazon Vendor Central.

Deliverables:

  • Catalogue Prioritisation
  • Improve ROAS
  • Scale Revenue

“We love the granular approach you take in understanding our goals and objective when creating our strategy.”

– Fiona Pitt, Hallmark

What We Did

Catalogue Prioritisation

Improve ROAS

Scale Revenue

Catalogue Prioritisation

The first task Unicorn had to undertake was to ensure the ASINs were categorised correctly. As you can imagine, this required working closely with the client to ensure we were on the same page & the categorisations were correct. From here, we were able to set differing priority levels per category, and therefore category specific targets too.

The importance of this step cannot be overlooked as it enables us to have complete clarity and control over the account moving forward.

Improve ROAS

During our initial scan of the account, we also identified quick wins which we always aim to make within the first few days. In this case, our ads specialists recognised there were duplicate campaigns which needed to be paused out, as well as setting out our in-house tech ‘fern’ to begin automated optimisations too.

To improve ROAS further, we performed more aggressive actions at campaign, targeting & ASIN level to reduce wasted spend, and monitored every bid adjustment in order to allocate the ad spend in the most efficient way.

Scale Revenue

Our Strategy & Action Plan outlined key milestones we wanted to hit within the first 2 weeks and subsequently the 1st, 2nd and 3rd months. We also put forward our campaign restructuring plan for client’s approval. Finally, we set out revenue & profitability expectations for the next 6-12 months.

In order to scale revenue, we continued campaign setup across our everyday product lines, as well as taking aggressive actions during key gifting periods such as Valentines Day, Mother’s Day & Father’s Day. In this case, the gifting seasons were key to the successes of the brand, and we were able to work alongside the client to ensure the best results throughout the year.

Achieving Significant Profitability Growth

By following our strategy, we were able to influence the successes of the account within weeks. In particular, we were able to improve the ROAS by 26% from within the first 10 weeks.

❇️ 1.3X Shipped COGS

❇️ 9% growth in Ads Revenue, YoY

❇️ 26% increase in ROAS within 10 weeks

Our Thoughts

Emily Dean, Head of Client Services at This is Unicorn

“It’s great to see the impact of our actions across product ranges during key seasonal events, especailly when this growth is above and beyond marketplace trends!”

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